Effective August 27, 2026
EQUILIBRIUM Balance Performance Center, Physical Therapy, a PC
EQUILIBRIUM Balance Performance Center, Physical Therapy, a PC (EQUILIBRIUM Balance Performance Center, Physical Therapy, a PC) sends text messages to patients and prospective patients who have requested information or care from us. Messages include appointment confirmations and reminders, scheduling coordination, replies to inquiries you submit through our website or by phone, intake follow-up, and occasional practice updates.
You consent to receive text messages from EQUILIBRIUM Balance Performance Center, Physical Therapy, a PC by submitting your mobile number through the text-messaging sign-up on crm.equilibrium-bpc.com. This is how we collect consent for our text-messaging program.
The disclosure shown at sign-up identifies our practice by name and states what the messages cover, that message frequency varies, that message and data rates may apply, and how to stop. That disclosure is the consent language that applies to your opt-in.
Consent to receive text messages is not a condition of purchasing any goods or services or of receiving care, and declining does not affect your ability to schedule with us or remain a patient.
Message frequency varies based on your interaction with us. You can expect roughly 2–6 messages per month, and more around the time of a scheduled appointment.
Message and data rates may apply. Charges depend on your mobile plan and carrier. Check with your carrier if you are unsure.
Reply STOP to any message to stop receiving texts. You will receive one confirmation message and then no further texts. You can rejoin at any time by contacting us or texting START.
Reply HELP to any message, call (805) 339-9718, or email [email protected].
Supported carriers include AT&T, Verizon Wireless, T-Mobile, US Cellular, Boost Mobile, Cricket Wireless, MetroPCS, Google Voice, Consumer Cellular, C-Spire, and most other US carriers. Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy and Terms of Service.
Text messaging is not monitored around the clock and must not be used for urgent or emergency medical needs. If you are experiencing a medical emergency, call 911. Please do not send detailed medical information by text.